Privacy Policy

Last updated: October 25, 2025

1. Introduction

Glaze & Grind (“we”, “our”, “us”) is committed to protecting the privacy and security of personal information collected through our website (https://www.glazeandgrind.com) (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect personal information of visitors and customers (“you”, “your”) and describes your rights under the CCPA/CPRA when applicable.

2. Scope and Applicability

This Privacy Policy applies to all visitors, users, and others who access or use our Site. To the extent you are a “consumer” as defined under the CCPA/CPRA (for example, a California resident), you have certain rights described below. Even if you are not a California resident, we attempt to follow good privacy practices described here.

3. Categories of Personal Information We Collect

In the past 12 months, we may have collected the following categories of personal information from you:

Identifiers (e.g., name, email address, postal address, phone number, IP address)
Commercial information (e.g., records of services purchased from us, payment method, transaction details)
Internet or other electronic network activity (e.g., browsing history, search history, interactions with our Site)
Geolocation data (to the extent collected)
Professional or employment-related information (if applicable, such as when you apply for a job)
Inferences drawn from any of the above to create a profile reflecting your preferences.

4. Sources of Personal Information

We collect personal information directly from you (for example, when you fill out a form, purchase a product or service, subscribe to our newsletter), and automatically via your interactions with our Site (cookies, tracking technologies), and from third-party service providers (analytics tools, marketing partners).

5. Purposes for Collecting and Using Personal Information

We use the collected personal information for the following business or commercial purposes:

To provide products and services you request (e.g., processing your orders, deliveries, customer service)
To improve our Site, offerings, and user experience
To send you promotional materials, newsletters, alerts (if you opt in)
To perform analytics and understand how our Site is used
To enforce our terms, protect our rights and the rights of others, comply with applicable laws
For any other purpose disclosed to you at or before the time of collection.

6. Sharing, Selling, or Disclosing Personal Information

We may disclose your personal information to service providers and partners who perform functions on our behalf (e.g., payment processors, shipping providers, analytics).
We do not currently “sell” or “share” your personal information for monetary or non-monetary compensation in the sense defined by the CCPA/CPRA. If that changes, we will update this policy and provide a “Do Not Sell or Share My Personal Information” link as required.

If personal information is disclosed for business purposes, we will maintain a record of that under the law.

7. Your Rights Under the CCPA/CPRA

If you are a California resident, you have the following rights with respect to your personal information:

Right to know/disclosure: You may request that we disclose the categories of personal information we have collected, used, disclosed, or sold about you in the past 12 months.
Right to delete: You may request that we delete the personal information we have collected from you, subject to certain exceptions.
Right to correct: You may request that we correct inaccurate personal information we hold about you.
Right to opt-out of sale or sharing: If we ever sell or share your personal information, you may opt out.
Right to nondiscrimination: You have the right not to be discriminated against for exercising any of your rights.

To exercise these rights, you may submit a verifiable request to us via [insert contact method]. We will verify your identity in a reasonably secure manner before honoring the request.

8. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. We will also periodically review our data retention practices to ensure compliance with applicable laws.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration and destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure.

10. Children’s Privacy

Our Site is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us and we will take steps to delete the information.

11. International Visitors

If you are visiting the Site from outside the United States, please note that we may transfer the personal information to servers located in the U.S. or other jurisdictions. By using the Site, you consent to such transfers. Additional local laws may apply.

12. Changes to this Privacy Policy

We will review this policy at least every 12 months and update it as necessary. The “Last updated” date at the top will reflect when the latest version was published.

13. Contact Us

If you have questions or wish to exercise any of your rights, please contact us at:

Glaze & Grind
Email: [email protected]